How can we help?

Get quick answers on setup, activation, troubleshooting, and staying connected while you travel — or reach out to our support team anytime.

customer support
We’re here to help7 days a week

Frequently Asked Questions

Chat with us

Our support team is online 24 hours a day, 7 days a week.

Start a chat

Call us

Lebara Travel eSim: Dial 5588

Other networks or outside the US: 
+44 207 0310791

Available from 7am - 11pm, seven days a week.

Dial 5588

Write to us

You can write an email to our customer services [email protected] or by post. 


Level 5, Security Office/Loading Bay, Broadwalk House, 5 Appold St, London EC2A 2DA

Email us

Submit a query

If you need further support, you can submit your query using our online form.

We aim to respond within 5–7 business days.

Submit a query